CIPD/Simplyhealth Health and Wellbeing at Work survey report

Despite the sharp increase in homeworking and perceived flexibility benefits as a result of the Coronavirus pandemic.

More than three quarters (77%) of employers have observed ‘presenteeism’ – people working when unwell – in employees who are working from home in the last year. This is slightly higher than levels of presenteeism in employees attending the workplace (75%), according to the latest CIPD/Simplyhealth Health and Wellbeing at Work survey report.

The survey of 668 people professionals, representing 2.7 million employees, also found ’leaveism’ – working outside of contracted hours or using annual leave to work or when ill – is an issue, with seven in ten (70%) employers observing this unhealthy behaviour over the same period. While more organisations are taking steps to address these issues compared with last year, over two-fifths experiencing presenteeism (43%) and leaveism (47%) aren’t taking any action.

The findings suggest that many organisations haven’t been taking effective action to combat the risks of an ‘always on’ culture during the pandemic. Boundaries between work and home life have become increasingly blurred for many people working from home for example, making it difficult for people to switch off. For those attending workplaces, presenteeism and leaveism are also very real issues of concern.

The CIPD/Simplyhealth research found that unmanageable workloads is by far the top cause of work-related stress (59% of respondents), which could contribute to presenteeism. It’s crucial for organisations to address any issues that could be creating a culture where staff feel they are expected to work when ill or feel it’s the only way they can stay on top of their workload. Employers need to ensure that line managers are aware of the risks of presenteeism and being ‘always on’. Managers should assess individual and team workloads to make sure they are reasonable, set clear expectations about taking breaks, and act as good role models for healthy working practices, such as taking time off when sick.

The vast majority (82%) of employers are concerned about the impact of COVID-19 on employees’ mental health, and most organisations are taking additional steps to improve employee health and wellbeing. The most common measures include an increased focus on mental health (84%) and more support tailored to individuals’ needs and concerns, such as flexible working (83%).

While there is a marked improvement in employers supporting employee health and wellbeing, the report identifies key areas for improvement:

• Equip line managers with the right training, knowledge and skills to support people’s health effectively – only 38% of organisations are providing more line management training to support employee wellbeing following COVID-19 and just 43% train managers to support people with mental ill health (down from 51% last year).
• Take a more strategic approach to enhance wellbeing, prevent ill health and support people when they become unwell – only half (50%) of organisations take a strategic approach to wellbeing.
• Increase investment in wellbeing – just a quarter (26%) report their allocated budget for wellbeing benefits has increased as a consequence of the pandemic.

Read the report here.